The world of door supervisor jobs has come a long way in recent years in the UK. Since the introduction of compulsory licensing through the Security Industry Authority (SIA), the image of the ‘bouncer’ has certainly changed considerably.
Today, there is opportunities for door supervisors across practically all business sectors from corporate through to entertainment, including maritime, aviation and logistics. Also, with the growing events industry there is a necessity to have trained people working on the doors.
If you’re responsible, observant and like working with people, then a door supervisor job can be a rewarding opportunity. Find a door supervisor job now.
Door supervisor jobs – quick links
In a nutshell, it’s the door supervisor’s job to decide who can come into a venue, and once inside, to make sure no-one makes trouble and spoils the night for the other customers. And if they do, it’s their responsibility to remove them with the minimum of fuss.But that’s not all there is to the job, it’s a surprisingly varied role. Other duties include:
- queue and crowd management and stopping queue jumpers
- collecting tickets
- managing the guest list
- conducting body searches
- making sure illegal drugs and weapons don’t come into the premises
- applying First Aid
- liaising with the police and emergency services
So despite the public image, being a successful door supervisor isn’t just about dealing with trouble. Of course, you’ll need to be physically fit and trained in dealing with difficult and aggressive customers, but there’s much more to the job than just that.
In fact you’ll need top-notch customer service skills if you want to do well in this business. After all, door supervisor jobs are all about working with people.
Much more than sorting out trouble, it’s just as important to be able to prevent it escalating and to defuse potentially explosive situations. While everyone else is losing their heads, you need to keep yours firmly on your shoulders and make quick, sensible decisions.
So self-discipline is a key attribute, along with broad shoulders to help you deal with customers who might have had a few too many and are sometimes abusive. You’ll need a good dose of self-confidence without coming across as arrogant.Other key skills include:
- quick decision-making
- assertiveness and confidence
As you’re the public face of the establishment you’re working for, you’ll need to be neat, well presented and polite. After all, first impressions stick and bars and clubs are only as successful as their reputation. Your management won’t appreciate it if their establishment gets a bad name for having moody door staff.
You’ll also need to work closely with the police and emergency services if necessary, and have a good understanding of:
- the UK law and licensing rules
- health and safety regulations
- evacuation procedures in case of emergency
- First Aid procedures
You’re also likely to be spending a fair amount of time working outdoors, so will need to be prepared for all weathers.
The good news is that door supervisor jobs are available all over the UK, and are almost always in demand. You could be working anywhere with a public entertainment licence, especially pubs and nightclubs, but also restaurants, hotels and other venues.
Search for a door supervisor job in your area.
Many people work as door supervisors as their main role, but because of the nature of the work, with evening and weekend work common, it means it can be possible to take a second job. In fact, according to figures from a University of Leicester study about 20% of door supervisors have a second job.
Conversely, people who already have a main job can work as door supervisors to supplement their income.
The majority of door supervisors do work full-time, however, with an average working week of 42 hours. A quarter of door supervisors also work over 48 hours a week, and another quarter work more than 60 hours.
Women and older workers
Most door supervisors are male, although there are certainly also opportunities for women across the UK. The role also attracts a wide range of ages, so it’s not just a ‘young man’s job’. In fact, age can be an advantage.
Few door supervisors are under 25, as the added maturity and responsibility that comes with age can be a bonus in this job. There are plenty of door supervisors who continue working well into their 40s and early 50s. However, if you’re still young but particularly responsible and able you’ll still be able to make it as a door supervisor.
Experienced door supervisors are always in demand, so if you’ve worked successfully for a few years you’ve got a good chance of moving on to being a team leader. Large security companies even employ area supervisors.
Working as a door supervisor can also help you get into other security work, and you could progress to head of security roles in a retail or office environment or make the move into close protection.
Door supervisor jobs in London
While door supervisor jobs are in demand across the UK, there’s the largest concentration of work in London.
The wealth of big events, exhibitions and trade fairs that take place every year all call for experienced and licensed door supervisors. The City and financial sector also generates its own fair share of work, with corporate events, conferences and hospitality functions all often needing door supervisors to work at them.
Add to that the vast number of permanent entertainment premises, pubs, clubs and concert venues and its not hard to see why there’s so much work here. Of course the cost of living is more in London than elsewhere in the UK, but door supervisor wages reflect this, and you’re likely to find some of the best paid roles in the industry in the capital.
Event security jobs
If you’ve got a door supervisor licence you’ll find there’s plenty of opportunities in event security jobs. This is especially the case during the summer months at big sporting occasions, music concerts and other outdoor events.
The UK also has an ever-expanding (and long) music festival season, where qualified staff are always in demand. Event security jobs typically involve long hours and can involve a lot of time in the outdoors, but are an excellent source of income if you’re flexible and willing to work further afield.
Door Supervisors Salary
You’ll generally be paid by the hour. Typical rates range from £7-£13 an hour, depending on where you are and your experience. Door supervisor jobs in London typically pay more than equivalent jobs in smaller cities and towns, but if you’re a door supervisor in a big city like Manchester you’ll probably be at the higher end of the scale.
So with an average week of 42 hours, you could be earning more than £28,000 a year in the higher paid positions. If you take other part-time work on top of this you can push your earnings even further.
SIA door supervisor training and licensing
Gone are the days of fly-by-night security crews. There’s been a concerted effort to regulate and improve standards in the industry meaning that these days you’ll need to be licensed with the SIA (Security Industry Authority) before you can get a door supervisor job. You’ll also need to be at least 18 years old.
To get your licence and work in an SIA door supervisor job you’ll first need to take and pass the Level 2 National Certificate in Door Supervision. Courses cost in the region of £200 and then your SIA door supervisor license will cost £220, and needs renewing every three years.
Most door supervisors arrange and pay for their own training and licensing, although some employers will put you through the training themselves.